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TERMS AND CONDITIONS
About Polevocative Pole Classes
We are well known for providing a fun, warm and friendly atmosphere for you to come to and enjoy pole dancing with us.
Considering your safety is imperative in delivering a professional service to you. We take this responsibility seriously when designing class structure, including a warm-up at the beginning of each class. Therefore to reduce disruption to other students and ensure you get the best out of each lesson you could be refused entry if you are late.
Rules with trying new moves
During pole dancing lessons if you want to try a move for the first time that you can see another student performing, please wait for the instructor to explain the technical breakdown to you. Encouragement and support of each other is fantastic, but it is the instructor’s job to make a judgment on each individual’s ability. We have years of teaching experience and have been fully trained on how to safely teach all of the moves and can see when you are ready.
We take steps to eliminate the possible risks of injury as best as possible. Therefore it is important that you follow the instructors tuition at all times. You may be asked to leave the lesson/course/party if you do not listen to the instructor’s guidance as you could be putting yourself and other students at a risk.
Filming and photography during classes
It is exciting to document achievements as you continue your pole journey and we encourage photographs and videos to show your progressions. You must ensure there are no students in the background and that you have asked permission of your instructor first. When it comes to filming your instructor, please ask them what they are comfortable with. Filming and taking photographs of fellow students or teachers, either secretly or openly without permission is strictly forbidden. If this is not respected, you will be asked to leave the class with no refund.
Health & Safety
You are advised not to attend the lesson if you are aware of any injury/illness and other conditions which may affect your participation, and if doing so attend the lesson at your own risk.
Physical contact may be necessary by the instructor; if needed you can speak to the instructor about this before or during the lesson.
You will be required to fill out a disclaimer form and health questionnaire before the session, keeping the instructor informed of any changes throughout your time at Polevocative. All details are kept in accordance with the Data Protection Act.
Bookings and Payments
Applicable rules across all courses and individual classes
If a you are unable to attend a class you have booked then 72 hours notice must be provided and an alternate date within the same calendar week must be agreed with Polevocative in order to maintain your booking, this will be subject to availability.
No refunds or carry-overs will be given due to personal circumstances including injuries.
Classes are non-refundable or applicable for carrying over into following weeks at any time.
Polevocative will offer a full refund/carry over only when you cannot take part in a class that has been cancelled or re-arranged/postponed by Polevocative.
Classes cannot be carried over past the four-week period under any circumstance.
Any missed classes cannot be used towards private lessons, practice sessions or transferred/exchanged to other students or pole products.
Polevocative do not accept cash payments, with the exception of pole practice sessions.
Additional and Pay Per lesson classes
Extra classes taken up during your four week course are all additional, not a replacement to existing classes. Any pay per lessons missed during the week they are booked will not be refunded or carried over to the following week or exchanged, and require 72 hours to be booked and paid before attending.
Pole Course Bookings
All courses must be booked and paid for no later than 72 hours before attending. Any lessons missed during the 4 week booking will not be refunded or carried over to the following week. With 72 hours notice however we may be able to accommodate you in another class but this must be during the same week and providing there is availability. If there is no availability unfortunately you will lose your class payment. This is applicable to Pole Princess, Pole Goddess and Pole Warrior bookings.
EXAMPLE: You can't make your Saturday class. You may attend the Sunday, Tuesday, Wednesday or Thursday BEFORE, but not after your next due class
Pole Party refund policy
Full payment of the party is required 7 days prior to the event, at this time attendee numbers will be fixed. If you cancel your pole party 7 days before the start date or more we will refund the full amount minus the deposit.
If you cancel with less than 7 days before your party you will only get 50% of the full amount back.
If you cancel within 24 hours, you will not receive any refund.
If agreed that your party is transferred to a different date you will lose the right to a refund and we will only transfer you once.
Class cancellations due to circumstances beyond our control
We reserve the right to change the time, and date of your lesson, course or pole party. You will be informed if this happens and a refund or transfer will be given if we cannot meet your requirements.
We reserve the right to alter the ratio of people per pole for safety reasons, in the event that a pole is faulty on the day of your lesson. However under normal circumstances there will never be more than two, maximum three students per pole.
Copyright and company information
All information, text, graphics, images, videos and logos throughout the Polevocative website are protected by international copyright, and may not be reproduced in whole or in part (or stored in a retrieval system, etc.) without written permission from Polevocative. Therefore you must first gain permission from Polevocative if you would like to use any part of this website for your own personal or commercial purposes.
If you have any questions relating to any our terms and conditions please do not hesitate to contact us by clicking here.Polevocative is a registered company 0769056.